This privacy policy will explain how ALY Online Coaching L.L..C-FZ will use the personal data we collect from you when you use our Website and our Service.

 

WHAT DATA DO WE COLLECT?

 

While using our Service, we may ask you to provide us with personal identifiable information that can be used to contact or identify you (“Personal Data”). This personal data will include, but is not limited to:

 

• First name and last name

• Email address

• Phone number

• Date of birth

• Gender

• Cookies

 

HOW DO WE COLLECT YOUR DATA?

 

We receive all of your data indirectly from the following sources when you:

 

• Complete the enquiry form on our Website, which is hosted by a third party (Wix)

• Complete a purchase on our Website/via Stripe

• Book a discovery call, which is hosted by a third party (Calendly)

• Subscribe to the mailing list, which is hosted by a third party (Wix))

• Complete the online initial assessment form or check in form, hosted by a third party (JotForm)

• Use the mobile application we use to deliver the coaching service (Everfit)

 

Please read the Wix , Everfit, JotForm,  Stripe and Calendly privacy policies to see how the data collected through these organisations is stored.

 

HOW WILL WE USE YOUR DATA?

 

ALY Online Coaching L.L..C-FZ uses the data collected from you for a variety of purposes:

 

• To provide and maintain our Service to you

• To notify you regarding changes to our Service

• To provide customer support

 

HOW DO WE STORE YOUR DATA?

 

ALY Online Coaching L.L..C-FZ securely stores your data within an encrypted computer. Your data will be stored only as long as it is necessary to provide our Service, or until you’ve requested for your data to be deleted. Thereafter, your data will either be deleted or anonymised.

 

WHAT ARE YOUR DATA PROTECTION RIGHTS?

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ALY Online Coaching L.L..C-FZ would like to make sure you are fully aware of all of your data protection rights. Every User is entitled to the following:

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The right to access – You have the right to request ALY Online Coaching L.L..C-FZ for copies of your personal data.

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The right to rectification – You have the right to request that ALY Online Coaching L.L..C-FZ correct any information you believe is inaccurate. You also have the right to request ALY Online Coaching L.L..C-FZ to complete the information you believe is incomplete.

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The right to erasure – You have the right to request that ALY Online Coaching L.L..C-FZ erase your personal data, under certain conditions.

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The right to restrict processing – You have the right to request that ALY Online Coaching L.L..C-FZ restrict the processing of your personal data, under certain conditions.

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The right to object to processing – You have the right to object to ALY Online Coaching L.L..C-FZ processing of your personal data, under certain conditions.

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The right to data portability – You have the right to request that ALY Online Coaching L.L..C-FZ transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@alicelyoung.co.uk.

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COOKIES

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Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

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HOW DO WE USE COOKIES?

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ALY Online Coaching L.L..C-FZ uses cookies in a range of ways to improves your experience on our website, including:

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• To provide a great experience for you

• To monitor and analyse the performance, operation and effectiveness of our Website

• To ensure our Website is secure and safe to use

 

WHAT TYPES OF COOKIES DO WE USE?

 

There are a number of different types of cookies, however, our website uses:

 

Session cookies – These cookies are used to operate the Website.

 

Preference cookies – These cookies are used to remember your preferences and settings.

 

Security cookies – These cookies are used for security purposes.

 

HOW TO MANAGE COOKIES

 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our Website features may not function as a result.

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PRIVACY POLICIES OF OTHER WEBSITES

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The ALY Online Coaching L.L..C-FZ Website contains links to other websites. Our privacy policy applies only to our Website, so if you click on a link to another website, you should read their privacy policy.

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CHANGES TO OUR PRIVACY POLICY

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ALY Online Coaching L.L..C-FZ keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16 March 2021.

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HOW TO CONTACT US

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If you have any questions about ALY Online Coaching L.L..C-FZ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us at: hello@alicelyoung.co.uk

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