top of page

REFUND POLICY

ALY Online Coaching LTD is committed, and confident in, helping you to reach your desired fitness goals.

​

Should you get to the end of the initial 6-month period and you have not a loss of at least 10% of your starting body weight - we will transfer the total of the amount you have paid back to you OR you can continue to coach with us free of charge until you achieve a loss of 10% of your body weight when starting your program (the highest weight recorded in the app in the first week, or before the first week, of your program start date).

​

This money -back guarantee is only valid if you meet the following criteria:

​

  • All check ins must have been completed each week, with the exception of extenuating circumstances that were discussed with ALY Online Coaching L.L.C-FZ prior to any missed check ins.

​

  • All end of day reports must have been sent over to Alice,/Jess via WhatsApp, everyday up until the point of which it is agreed between Alice/Jess and yourself that end of day reports will be ceased.  This is with the exception of extenuating circumstances that were discussed with Alice/Jess prior to any missed end of day reports.

​

  • Proof needs to be provided that all feedback and recommendations given within the check ins has been implemented. Form videos, evidence of following the food plan, My Fitness Pal entries, screenshots of daily steps, data logged within workouts, photos/screenshots of written mindset work are all accepted.

​

  • Proof needs to be provided that all programmed workouts, step targets have been completed and all nutrition recommendations have been followed. My Fitness Pal entries, photos of food/food plans, screenshots of tracked steps, and data logged within workouts are accepted.

​

  • All ALY webinars should have been attended.

bottom of page